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Terms & Conditions

1. General Information

1.1 West Wellbeing is a mental health charity based in Belfast, Northern Ireland, dedicated to providing support, counselling, training, and community-focused initiatives.
1.2 These Terms & Conditions apply to all visitors, clients, donors, and volunteers engaging with our services or website.

2. Use of Our Website

2.1 Our website is for informational purposes and personal use only.
2.2 You agree not to use the website for any unlawful activities, including but not limited to uploading malicious content, phishing, or unauthorized data collection.
2.3 We reserve the right to modify or discontinue the website at any time without prior notice.

3. Booking and Services

3.1 Services such as counselling, advocacy, and training are subject to availability and suitability.
3.2 Appointments must be booked in advance, and any cancellations should be communicated at least 24 hours before the scheduled time.
3.3 West Wellbeing reserves the right to decline or terminate services if terms are violated or for any reason deemed necessary for the safety and wellbeing of staff or clients.

4. Donations and Fundraising

4.1 All donations are non-refundable.
4.2 Funds raised for West Wellbeing must be used solely for our authorized programs and initiatives.
4.3 By donating, you confirm that the funds are your own and are not obtained through illegal activities.

5. Volunteering

5.1 Volunteers are required to follow West Wellbeing’s code of conduct, policies, and procedures.
5.2 West Wellbeing reserves the right to terminate a volunteer’s role if their actions conflict with the charity’s values or objectives.

6. Intellectual Property

6.1 All content on our website, including text, images, graphics, and logos, is the property of West Wellbeing or its licensors and is protected by copyright laws.
6.2 You may not reproduce, distribute, or use our content for commercial purposes without prior written consent.

7. Liability

7.1 West Wellbeing strives to ensure that all information provided on our website is accurate and up to date; however, we do not guarantee its completeness or accuracy.
7.2 We are not liable for any damages resulting from the use of our services, website, or third-party links, except where required by law.

8. Confidentiality

8.1 All personal information shared during our services is kept confidential in line with our Privacy Policy, except in cases where disclosure is required by law or for safeguarding purposes.

9. Third-Party Links

9.1 Our website may contain links to external websites or services. West Wellbeing is not responsible for the content or privacy practices of these third-party sites.

10. Changes to Terms

10.1 We may update these Terms & Conditions at any time. Changes will be posted on this page with a revised effective date. Continued use of our services or website constitutes acceptance of the updated terms.

11. Governing Law

11.1 These Terms & Conditions are governed by the laws of Northern Ireland. Any disputes will be subject to the exclusive jurisdiction of the courts in Northern Ireland.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

West Wellbeing
Unit 9a, Dairyfarm Shopping Centre
Belfast, BT17 0AW
Phone: 03001240498
Email: info@westwellbeing.co.uk

Demo form - no money will be taken

We’ve set a minimum donation amount of £10 to help protect our platform and donors from fraudulent activity. Here’s why:

Scammers sometimes use stolen credit card details to perform “card testing” or “carding” attacks. This involves making very small transactions, typically under £10, to check if the card is active and works. These small amounts are less likely to trigger fraud alerts or suspicions from banks or cardholders.

By requiring a minimum donation of £10, we make it harder for scammers to exploit our platform while ensuring that your generous contributions go directly towards supporting our vital programs and services.

Thank you for your understanding and support in keeping our donation process safe and secure.

We often send out our newsletter with news and great offers. We will never disclose your data to third parties and you can unsubscribe from the newsletter at any time.

Unfortunately, we’re unable to offer free samples. As a retailer, we buy all magazines from their publishers at the regular trade price. However, you could contact the magazine’s publisher directly to ask if they can send you a free copy.

You can create a new account at the end of the order process or on the following page. You can view all of your orders and subscriptions in your customer account. You can also change your addresses and your password.

No, you don’t have to create an account. But there are a few advantages if you create an account.

  • You never have to enter your billing and shipping address again

  • Find all of your orders, subscriptions and addresses in your account

  • Download invoices of your orders

No, we don’t have a physical store location at the moment. We accept only orders through our online shop and we’re shipping all orders with the Swiss Post Service. Please visit our shipping section for more details.

From time to time you will find us at design fairs and popup markets in Switzerland. Subscribe to our newsletter and you’ll receive the latest news.

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