Mon, Tues, Thurs 10am - 5pm
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Wed 10am - 8pm
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Fri 10am - 1pm
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Sat & Sun - Closed

Counselling

Compassionate support for you

At our center, we understand that every individual’s mental health journey is unique. That’s why our one-to-one counselling sessions are designed to offer a personalized approach to your wellbeing.

Our experienced therapists provide a safe and confidential environment where you can share your thoughts and emotions without fear of judgment. Whether you’re dealing with stress, anxiety, grief, or any personal challenges, we’re here to help.

Counselling isn’t just about addressing challenges—it’s about equipping you with the tools and strategies to thrive. Together, we’ll work on identifying your goals and creating a plan that supports your mental health journey.

  • Confidential and professional one-to-one sessions
  • Tailored strategies to suit your unique needs
  • Support for children, teens, and adults
  • Focus on empowerment and personal growth

 

What to Expect from Counselling

We know starting counselling can feel daunting, but our team is here to guide you every step of the way. From the first consultation to ongoing sessions, you’ll receive professional support tailored to your needs.

Here’s what you can expect:

  1. Initial Assessment: A relaxed and friendly conversation to understand your concerns and goals.
  2. Personalized Plan: Based on your assessment, your therapist will develop a structured plan to address your needs.
  3. Safe Space: Each session is held in a confidential and supportive setting where you can openly express yourself.
  4. Continuous Support: Regular check-ins and adjustments to ensure your journey stays on track.

Our counselling services are suitable for individuals of all ages. Whether it’s a child struggling at school, a young adult navigating life changes, or someone seeking clarity in their personal life, we’re here to help you find a path forward.

Frequently asked questions

We provide a range of services including counselling, befriending and advocacy, addictions support, and tailored mental health training. Each service is designed to meet the unique needs of individuals and the community. Learn more on our Services page.

Our services are open to everyone, regardless of age, background, or circumstances. We’re here to support children, young people, adults, and families. Visit our Contact Us page to reach out.

Booking is easy! Simply visit the Contact Us page and fill out the form, or give us a call at 0300 124 0498 during our opening hours.

Absolutely. Confidentiality is at the heart of what we do. We adhere to strict data protection and privacy standards to ensure your information is safe and secure.

No referral is needed. You can self-refer, or a friend, family member, or external organization can refer you. Check out our Volunteer/Donate page for more ways to engage.

Many of our services are free, thanks to generous donations and funding. For specific services like training or bespoke programs, pricing may vary. Contact us to discuss your needs.

There are several ways to help! You can volunteer, donate, or even fundraise on our behalf. Visit the Volunteer/Donate page to learn how you can make a difference.

Yes! We offer tailored training programs for businesses and organizations, including Mental Health First Aid, Wellness Recovery Plans, and bespoke workshops. See our Training page for more details.

 

We’re based at Unit 9a, Dairyfarm Shopping Centre, Belfast, BT17 0AW. Check our Contact Us page for directions and more information.

Our hub is open Monday, Tuesday, Thursday 10 AM – 5 PM, and Wednesday 10 AM – 8 PM. We are closed on Fridays, Saturdays, and Sundays. Full details can be found on our About Us page.

 

Counselling - West Wellbeing
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No, we don’t have a physical store location at the moment. We accept only orders through our online shop and we’re shipping all orders with the Swiss Post Service. Please visit our shipping section for more details.

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