I need support for myself
Give us a brief overview of what is happening. Our team will listen and help identify the most useful next step.
Start a self-referralYou’re in the right place
Let’s find the support you need.
You do not need to know the name of a service. Start with what feels closest to your situation.
I’m worried about someone
Refer a family member, friend, student or service user with their knowledge and consent.
Refer someone elseI need urgent help now
West Wellbeing is not an emergency service. If someone is in immediate danger, call 999. Choose the 24/7 support that feels right for you:
Lifeline · 0808 808 8000
Samaritans · 116 123
Text SHOUT to 85258
Talking is the quickest way
Call us if you can.
Our team would ideally like to speak with you on 0300 124 0498. You can also email us or use the short referral form.
Talk on the phone
Call the West Wellbeing hub during opening hours and speak to a person.
Call 0300 124 0498 →Start by email
Write in your own time. Please leave out clinical or highly sensitive information.
Email us →Use the short form
Give us a brief overview and choose how you would like the team to contact you.
Make a referral →What happens next
A simple, human process.
- Give us a brief overview of the issues or support needed.
- A West Wellbeing team member reviews it during opening hours and can prioritise the right next step.
- We contact you to talk through the support available.
Privacy matters. Give only a brief overview for safe triage. This form is not a clinical record, so please do not paste detailed medical notes or a full case history.
Taking it one step at a time
Wondering what a visit might feel like?
Find out where the hub is and what you can ask before coming in. There’s no need to figure everything out today.
Before you visit